Legal

Privacy Policy

This policy explains what information Virtual Farming handles, why it is used, and the choices available to platform users.

Last updated: September 2, 2026

1. Information we collect

We collect account and profile details such as name, email address, phone number, role, address, profile image, and authentication records.

Where required for verification or payments, we may process identity documents, document numbers, country information, and payment-account details. We also process project, enrollment, investment, message, support, and uploaded-file data.

2. Technical information

When you use the platform, systems may record IP address, browser and device information, timestamps, requested pages, authentication events, diagnostics, and security logs.

3. How information is used

Information is used to provide accounts and platform features, verify users, manage projects and participation, process authorized financial workflows, deliver notifications, respond to support requests, prevent misuse, diagnose faults, and meet legal obligations.

4. How information is shared

Relevant profile and project information may be visible to administrators and authorized project participants. Information may also be processed by infrastructure, authentication, communications, analytics, or storage providers acting on our behalf, or disclosed when required by law.

5. Retention

We retain information for as long as necessary to provide the service, maintain project and transaction records, resolve disputes, protect the platform, and satisfy legal or accounting requirements. Retention periods vary by record type.

6. Security

We use reasonable administrative and technical safeguards designed to protect information. No internet service or storage system can guarantee absolute security, so users should also protect their credentials and devices.

7. Your choices and rights

Depending on applicable law, you may request access, correction, deletion, restriction, or a copy of personal information. Some records may need to be retained for security, contractual, financial, or legal reasons. Submit requests through Support.

8. International processing

Service providers may process information in locations outside your country. Where this occurs, we take reasonable steps to use appropriate contractual and security protections.

9. Policy updates

We may update this policy when the platform, our practices, or legal requirements change. The updated date on this page identifies the current version.